Legal Information

Legal Information


  • Information about representations made to Affinity Funeral
  • Premiums to be paid
  • The benefits you have on your Affinity Funeral policy
  • Terms and conditions where you cannot claim benefits
  • Copy of the policy wording


The Electronic Communications and Transactions Act 25 of 2002 ensures that you are protected when giving us your personal information. We shall also abide by the provisions of the Protection of Personal Information Act (to the extent that it may apply) when it becomes effective. 


  • Using this website is your choice and is done so entirely at your own risk.
  • We won’t collect, process, store or share your personal information without your permission, unless we are legally required to do so.
  • We will only request, collect, process or store your personal information if it’s lawful for us to do so.
  • If we need your personal information, we will disclose why to you in writing. We won’t use your personal information for any purpose other than the for the reason you gave it to us.
  • We will not give your personal information to anyone else (a third party) without your permission, unless we are legally required to do so.
  • We will keep a record of your personal information only for the purpose for which it is intended.
  • We will make every effort to make sure that your personal information is kept confidential and secure, by storing it on our secure database making sure we abide by any legislation or regulation relating to how we store your personal information.
  • We keep all recorded financial information strictly confidential.
  • We take reasonable and necessary precautions to secure your transactions on our website but cannot guarantee the confidentiality of your transactions.
  • We will not be held legally responsible for any personal information that you reveal to someone else (a third party), that has a link on our website. It’s important that you refer to that third party’s privacy policy before you reveal any of your personal information to us or them.
  • Our website may make use of cookie and tracking technology. This allows us to track the number of visitors to our website and understand how visitors use it. Personal information cannot be collected using cookies.
  • We may use your information for marketing inside our company and we may send you promotional material or information that may be of interest to you.
  • This privacy policy may be changed from time to time without any notice to you. Every time you use our website, you are automatically bound to the privacy policy that is current at that point in time.


Our website gives you access to information about us, our products and our services. If you use this website, it means that you understand and accept these important disclaimers:

  • We have made every effort to make sure that information on this website is up to date and accurate. We can’t, however, guarantee the accuracy or validity of all the information on our website.
  • The content of the website is provided without us providing any express or implied guarantees to you. In particular, we don’t guarantee that it is appropriate or suitable for any particular purpose to you; that it is complete or accurate; or that it or any hardware on which it is stored is virus-or harmful code-free.
  • We have made every effort to protect our website against viruses and other harmful code. However, we cannot promise you that our website is free of such viruses and code, that have the ability to corrupt or infect your system or device.
  • Calculations on our website serve only as a guideline or as an explanation to your personal circumstances. To be of any use to you they must be confirmed by us. We do not guarantee the accuracy or completeness of these calculations.
  • Any information available on this website does not constitute advice as defined in the Financial Advisory and Intermediary Services Act, 2002. It is your responsibility to get professional advice to determine whether any information taken from this website will suit your personal circumstances.
  • We are not legally responsible, in any way, for damages you may experience from using our website. This includes, but is not limited to, any direct, indirect, special or consequential loss suffered by you or any third party that may arise, directly or indirectly, to the use of, or reliance upon, any content displayed on the website.
  • We are committed to providing excellent service to you at all times. We are not responsible for interrupted, delayed or failed transmission, storage or delivery of information due to a power failure, natural disaster, fire, labour unrest or any other cause beyond our control.
  • We have, in good faith, provided links that appear useful to all users of our website. This does not mean, however, that we support these websites or endorse the products and/or services offered on them. We accept no responsibility for the content or use of such websites or the information contained on them.
  • Unless otherwise stated, all content on this website remains the intellectual property right of our company. This means that you are not allowed to use anything contained on our web pages, electronic or written publications or any other media and/or words, phrases, names, designs or logos without our express written permission.
  • All information available on our website (including information on products and services, and their terms and conditions), is subject to change without notice to you.

The laws of South Africa and the jurisdiction of the South African courts shall apply to any dispute you may have with us.

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